Do your individual processes run across multiple softwares? We combine these silos to show end-to-end performance.
In order to optimize operations, it is important to first understand the current state of functioning.
Drag and drop process modeling
One click integrations
By analyzing the flow of live processes, we identify bottlenecks and inefficiencies before they disrupt your operations
Automated process mining
Alerts and incident handling
Leading indicators of inefficiencies
Based on identified inefficiencies, iterate on processes collaboratively to reach optimal functioning
Identify where you teams are understaffed
Identify where you teams are overstaffed because of needless manual tasks
No more asking people to “make a report on process X”
Make processes efficient so that you have happy customers AND employees
Track and iterate on cross-functional processes
Customer onboarding involves several steps outside of the CRM on tools like Asana, Stripe and Slack. Takt syncs these silos to give visibility and optimizes the process.
Customer onboarding times reduced from 5 days to 2 days
Bug fixes involve collaboration between the customer support (Zendesk) and engineering (Notion). Takt syncs these silos to give visibility and show capacity constraints
Showed a need for hiring engineers and reduced open tickets by 75%
Sales involves several steps across accounting, legal and finance teams. Takt syncs these silos to give visibility and shortens sales cycle timelines
Showed employee inefficiency and reduced sales cycles from 22 days to 14 days.
Upsell opportunities require instantaneous response. Takt syncs these silos to give visibility.
Sent instant alerts and improved close rates from 20% to 85%
End your struggle with sub-optimal workflows that decelerate progressEarly Access